Robert Baker, M.B.A.

Robert is co-founder and Senior Management Consultant for Baker Leadership where he mentors and works alongside business leaders on a range of issues from preparing business reports and presentations to leading change initiatives.  He holds a Bachelor of Arts degree in Psychology, Master of Business Administration degree, with a concentration in Human Resource Management and is a licensed nursing home administrator through the National Association of Long Term Care Administrator Boards.

Robert offers over six years of healthcare leadership experience and is an action-oriented leader with in-depth knowledge of best practices in business administration. Robert prides himself in his leadership skills, integrity, and work ethic and strives for nothing less than operational excellence. Residing on Colorado's western slope with his wife and daughter, Robert's personal hobbies include watching the Denver Broncos dominate; public speaking; and participating in triathlons, 10K and mountain runs.

Areas of Expertise:  Skilled Nursing Facility Management, Assisted Living Residence Management,  Business Development, Labor Management, Change Management, Strategic Planning, Employee Relations

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Michael Baker, M.B.A.

Michael is co-founder and Senior Management Consultant for Baker Leadership where he provides support and guidance to business leaders on a range of management issues such as training and developing leadership personnel, interpreting financial reports, and working through operational inefficiencies to conducting undercover management reviews for clients.  He is a well-rounded business leader offering over ten years of operations and finance experience and holds a Master of Business Administration degree, with a concentration in Leadership, from the Ken Blanchard College of Business at Grand Canyon University.

Michael prides himself on his leadership skills and eagerness to learn from professionals he works with on a daily basis. Residing in Denver, Colorado with his wife and son, Michael's personal hobbies include hiking, running, public speaking and reading books on leadership.

Areas of Expertise:  Warehouse Management, Workflow Efficiency, Shipping and Receiving, P&L and Budgeting, Throughput, Slotting, Unloading & Lumping, Order Selection (Full-Case/Each Picking), Loading, Inventory Management, Sarbanes-Oxley Regulations, Staff Training and Development

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Business Consulting Services

Crystal Baker, Ph.D.

Crystal is the lead Education and Research Consultant for Baker Leadership where she consults on a range of professional issues including quality assurance, performance improvement, statistical analyses, assessment, and program evaluation.  She holds a Doctor of Philosophy degree in Educational Psychology with emphases in Assessment and Applied Statistics and Research Methods.

Crystal offers nine years of experience conducting research and developing and teaching college courses and three years of program evaluation experience.  Her passions include helping clients identify methods to measure the outcomes they seek to create, training educators, and tutoring aspiring graduates and professionals of all ages.  She resides in the Colorado mountains with her husband and daughter where she never gets enough time in the sun running, hiking, biking, swimming, reading, writing, and discussing life with friends.

Areas of Expertise:  Outcome-Based Evaluation, Needs Assessment, Program Evaluation, Training, Assessment, Research Methods, Statistical Analyses, Education, Writing

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Achieve and Sustain Operational Excellence